In a new development, Indonesia’s leading mobile wallet operator, PayTren (PT Veritra Sentosa Internasional) has chosen Alcatel-Lucent Rainbow cloud platform for effectively reaching out to its 1.7 million customers in the South-East Asian country. Alcatel-Lucent Rainbow APIs will enhance PayTren’s app with group chat, multimedia conversions with audio and video on any device, and analytics on transactions. PayTren’s app is used by hundreds of thousands of users every day for bill payment, money transfer and other activities.
Alcatel-Lucent Rainbow is a hybrid cloud solution which provides highly functional communication and collaboration services including instant messaging, rich presence voice and video services, and document sharing applications, as well as multi-party, multi-media conferencing capabilities. Rainbow is also an open Communications Platform as a Service (CPaaS) based on industry standards. Through its various sets of APIs and SDK, it provides the capability to integrate communication and collaboration features into the existing websites or mobiles apps of the customer.
Yusuf Mansur, Owner and President Director of PT Veritra Sentosa International, says, “Through this new tool, our customers can enjoy easier and more exciting experience when using PayTren to make transactions. ALE’s Rainbow enables us to become more customer engaging in today’s digital world, while making it easier for people to use PayTren. It also allows us to reach our desired communications and business goals”.
“Rainbow open APIs take the solution a step further for customers as they provide developers the ability to offer CPaaS and embed powerful collaboration tools into business applications and processes. PayTren will leverage these APIs while working with ALE’s dedicated global sales team for Cloud Services, that can help business partners and customers understand how migration to the cloud can help maximize business results”, opines Matthieu Destot, EVP Global Sales & Marketing, Alcatel-Lucent Enterprise.
Hari Prabowo, Managing Director PayTren, opines, “Rainbow will enable users to exchange information, perform transactions, educate each other and exchange knowledge, and even provide online lectures. This app is more than just a regular chat as it offers greater value by reaching beyond the enterprise to contacts outside the workforce. With this we can communicate with many, and enable partners to provide additional services and share specific information they want through groups or closed groups.”